Customer Testimonials
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Very friendly knowledgeable and helpful people at this dealership and they always have what I'm looking for.
By: Mike Halmi |
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On April 16, 2013 I bought my 4th Harley over the past 9 years. My salesman each time was John Bryant. I was deciding between a Road Glide Ultra or a Road Glide Custom. Over the past 9 years of knowing John he was very helpful in making my decision which he said the Custom would be better for me because of the size and weight difference. He is very knowledgeable and very friendly every time you go in there to buy a part or just to ask him a question. I still have the 2008 Ultra Classic I bought from him in 2008. I would recommend seeing John if you are buying a bike for he will make your purchase easier and will take the time to answer any and all questions you have.
By: Jeff Rivers |
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Very friendly & helpful staff. My first visit, but highly recommended by family & friends as we just got a Harley (did have a Yamaha). We will be back!! Mischelle By: Mischelle Gearheart |
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Lisa Byrd has been our sales person for the 2nd time today. Lisa's is excellent, she goes the extra mile for us, and we will never buy from anyone else. She knows the bikes, is there to help in the purchase anyway possible. We have been very happy in our purchases with Lisa, and we will always buy from her from now on. Thank you Lisa, we love ya! David & Cheri Nicholson By: Cheri Nicholson |
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My salesman Chris Horrar actually was kind enough to personally deliver my Dyna because the delivery time was going to be a couple weeks.
By: billy lucas |
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I went to Louisville HD to look at a trike brand that they no longer sell. I had narrowed my decision to buy that brand or another trike brand. Tim Cardin greeted me and I explained what and why I was looking for a trike. He was not familiar with the brand that Louisville HD had handled, since they did not have it when he started with them. He did know about the other brand and told that it would not meet my needs. He recommended a trike and showed me the 2008 Suzuki C90 Jackal that I purchased. Due to back pain and spasms, I was ready to buy just looking at it. Tim insisted that I take it for a test drive because trikes handle differently than a bike. He provided excellent information about what to expect when riding a trike. If he had not advised me about what to expect, I would have assumed that the front end of the trike was about to fall off and returned to the dealer. Tim is an excellent example of a 'customer-focused' salesperson. He put me and my needs above any commission that he would receive on the sale of the trike. This is our second purchase from Louisville HD. About four years, we purchased a 2006 Yamaha 1100 for my wife. We received the same excellent service from the sales staff. I want to thank Louisville HD for their willingness to accept metric bikes in trade and to sell metric bikes. I, and many others, would love to have a Harley, but we are unable to afford a Harley. THANK YOU!! Tim Cardin and Louisville HD!! By: Jack Nix |
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We have purchased 3 Motorcycles from this dealership would not purchase one from anyother dealer. The selection is awesome and the service is outstanding!! We actually purchased apparel on this visit and have always had great service in this department as well. We enjoy the new items to choose from and look forward to searching for new and unique clothing to purchase. I will also add we have always had great service with the parts department!
By: Brenda Perkins |
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Every time I shop there or just stop by everyone is very helpful, I'm always said hi or waved to. And this is why I only have my bike serviced there, why I shop there and why I just stop by and say hi sometimes. I think I need to bring you guys some doughnuts or a case of beer or something. Oh well have a good one. By: Troy Acord |
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On December 1 2012 my wife and myself went to Louisville Harley Davidson to enter in the chili cook off and she had won !! we then waited for the auction and I had ended up buying a motorcycle from the auction. I would personally like to thank Tim Bradford, Tyler Huber, Mark McGee, John Bryant, James Davidson and Sharon K in motor clothes. All I can say if this is a all star staff that knows the customers and greets them with a smile and makes them feel welcome. I wish all Harley shops were this friendly. Thank you again your loyal customers Pete and Barb Gonatas
By: Pete and Barb Gonatas |
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Just wanted to drop a line and say, A BIG THANK YOU TO > EVERYBODY AT LOUISVILLE H-D. I mean every one, from salesman,John Bryant > to all the guys in the shop,including John Wadsworth,Mark,and have to get > Gordon in here..My S.E. ULTRA RUNS BETTER THAN I EVER EXPECTED IT > TO....Glad I made the trade up to it and had you folks do the tune work to > it....Again a BIG THANK YOU TO EVERY ONE THERE!!!!!!!!!!! DEL BOHLE P.S. > CANT FORGET TIM IN PARTS...LOL
By: Del Bohle |
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Thanks you all you did to get me back on the road, Gordon and JD who did an outstanding job. I was from out of town and been on the road for 12 days when my bike started to have a problem, I call ahead and they bought me right in. During my wait I was able to talk to the staff, it seems like they are all family. I got home safe.Thanks you all !! Greg Tiner Syracuse,NY By: Greg Tiner |
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Thanks for another great purchase! I love this bike (2009 Dyna Low Rider). You guys know how to put smiles on peoples faces. I can't get rid of this grin on my face.... Anyway, thanks for a job well done. The bike was sparkling when I picked it up and everything on the "to do" list was done. As always, it was a pleasure doing business with you. John Bryant was very helpful and patient. By: Marion Folickman |
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decided to stop in on way back home to tn. 7/22/2012 ,it was a little crazy getting there ,but it was worth the stop ,the parts staff was outstaning ,had a question about the tour pak lighting kit ,got a truthfuly answear didn,t like it so i got kit anyway . the young lady in motor clothes was outstanding so i brought A WICKING SHIRT also . this a great dealership i really love the store layout,will be in stopping in again real soon 5 star to the staff. By: william jobe |
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